Pet Industry Annoynces

Discussion in 'Dogs - General Dog Chat' started by SpringerLover, Sep 15, 2012.

  1. JustaLilBitaLuck

    JustaLilBitaLuck New Member

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    This. So much this.

    I once had a customer who wanted to switch her cats to wet food because of crystals/UTI problems. I was showing her the wet foods we carried,and she started calculating the cost out loud, and was saying she would be going through two 13oz cans a day, with TWO CATS. I explained that that was way too much food, and they definitely don't need that much food, and I suggested to start with 1/2 of a 5.5oz can per cat, per meal. She insisted that was cruel, and that they should be able to eat as much as they want, and that all my animals must be skinny and starved. :rolleyes:
     
  2. sassafras

    sassafras mushinois

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    Oh, there isn't a specific incident I have in mind, and I probably wouldn't talk about them publicly like this even if there was (sorry). But just weird stuff that people believe because, you know, IT'S ON THE INTERNET. There's a lot of stuff like "But I read that my breed can't even GET heartworm! They're immune!"

    Usually I just do a quick Google search for "Bigfoot is real" right there in the exam room to make my point. :p

    LOL. Yes, because that 6# bag of NV is going to go a looooooong way towards feeding a hoard of tigers and lions. :/
     
  3. BostonBanker

    BostonBanker Active Member

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    He is. I saw a picture online. Look if you don't believe me.
     
  4. LostAndConfused

    LostAndConfused Active Member

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    I hear he's dating Nessy. It's a long distance thing.
     
  5. Emily

    Emily Rollin' with my bitches

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    Omg... well let's see

    -Clients wants dog aggressive dog "socialized" so sends it to daycare. Are you ****ing kidding me?

    -Bring your dog for daycare for the first time in a long while, and when I call you 5 min later to tell you she tried repeatedly to attack the single, friendly dog she met, you respond, "Oh, yeah... she's been getting pretty dog aggressive." WTF ARE YOU THINKING???

    -Regarding training classes: "So, do I have to like... come WITH her to the classes? I do? Eh, can't you just train the dog for me?" I am, frankly, not very nice to people who ask that.

    -People who don't care when you tell them their dog is not a problem per say but extremely distressed in a daycare setting. They just don't care, they don't want the dog around.

    -"Will you board my human aggressive Saint Bernard? He bit three people that last time we boarded him."

    -People's inability to understand what "Bath only on short coated breed" means. OMG. We give quotes on our website based on size for BATHS ONLY ON SHORT COATED BREEDS. No clipping. No long coated breeds that require de-shedding. Do not jerk me around and tell me you read on our website that it was only $45 to get a Newfoundland groomed. Either you're very stupid or you think I am.

    -Conversations that go like this upon checking in a dog for boarding:
    Me: "Ok, when does he eat and how much?"
    Them: "Oh, you know... just... *makes a weird hand motion*"
    Me: "I'm sorry... uh... do you know how much you feed in dry cups?"
    Them (annoyed): "No, no, it's just... *hand motion*... just a small bowl."
    OK THEN, THANKS, THAT REALLY HELPS. Don't bitch if your dog loses or gains weight while it's here, moron.

    Ooooorrr, regarding feeding instrucions:

    "He's free fed."
    "Ok, well then we'll offer food twice a day, possible three times if he doesn't eat in the morning."
    "Well he's used to having it all day."
    "Oh I know, but our dogs here only eat in their kennels so he won't be able to eat while he's out playing. Usually with free-fed dogs we just offer food several times a day."
    "What do you mean? Are you telling me he won't have any food out unless he's kenneled?!"
    "Well, we don't have food in the play areas as a rule, so yes, he can only eat while kenneled."
    "But he needs to have food out all day..."
    "I understand, but then he would be kenneled all day..."
    "I DON'T WANT MY DOG KENNELED ALL DAY!!!! THAT'S AWFUL."

    yeah, I give up.
     
  6. sassafras

    sassafras mushinois

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    Oh god, I died. I've had similar circular conversations on different topics where people want two or three things that are mutually exclusive to be true and/or possible and someday I am going to snap and say one of two things:

    1. Well, if I had THAT kind of power over time and space, I assure you I would not be working here and having this conversation with you. Since I don't, what are we going to do about this?

    2. Well, what the f*ck do you want ME to do about it?

    For now, I just say them in my head.


    ETA: For example:

    I get a phone call in my work list to call someone about vaccines for boarding, and it goes like this:

    "I have to board tomorrow and I need Fluffy's vaccines updated today!"
    "Ok, well, I'm sure we can schedule that for you?" (secretly wondering why this phone call even came to me instead of just getting scheduled)
    "But you close at X and I can't get there until X+2 hours!"
    "Ummmm...." (In my head, "Well what the f*ck do you want ME to do about it???!!!" although "I don't have that kind of power over time and space" might be more appropriate.)

    /scene
     
  7. Dekka

    Dekka Just try me..

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    LOL or tell them that if he needs to eat then he needs to bring enough to share with ALL his friends...
     
  8. Kilter

    Kilter New Member

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    I love the 'missing, important family member, sadly missed' ads where the people are not willing to drive to look, the pet has no ID of any kind and is matted or other form of neglect as a way to determine if it's their cat/dog or not (he's got mats all over his belly, did the dog you found have mats?).

    Or even better the 'we saw a dog running loose across the street if someone's looking for their dog' posts on facebook. The number on the tag isn't working, but we just let the dog run around in traffic while we came in to post this.... Um, catch the dog first???

    Had one dog come for boarding with a THREE page instruction list of how to give her her meds. Including a banana for this pill, then a liver treat for that pill, this powder mixed with water in a syringe and squirted in, then...... (and yes, we mixed them all into her raw food and she ate it just fine)

    The whole 'feed them small meals or they'll grow big' thing really kills me too. Really, would it make sense to do that to your kid? Put them on an extreme diet and they'll just stay little and totally healthy? Really?

    My boss's SIL has a toy poodle that was totally constipated, they figured out the reason - she NEVER walks anywhere, they have her in a purse all the time. They got told to start walking the dog and poop happened.

    The best though was the gal who said 'I'm going to start a little dog boarding place, because little dogs have special needs, unlike big dogs' - she was offended that the place she called charged extra to sit and hold her doggiewoggie and she was going to start a place that didn't charge more for 'special needs' like that.
     
  9. Emily

    Emily Rollin' with my bitches

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    OH MY GOD. This kind of thing happens all the time too. They want to board that night, they don't have the required vaccines and the dog hasn't been in for it's half-day evaluation. "But I'm going out of town tomorrow!!!"

    DID YOU FORGET YOU HAD A DOG? DID THIS NOT OCCUR TO YOU??? WTF

    LOL one lady said, "It says on your website all dogs must do a half day of daycare prior to boarding, for evaluation?" (We have daycare style boarding, not my fav but it is what it is, so that policy only makes sense.)

    "Yep, that's correct!"

    "Oh... So that policy is firm? It seems silly to me." (it's $15 btw :rolleyes: )

    "Ah, well, it is our policy. I'm sorry it seems silly to you, but I can assure you that after boarding some very difficult and potentially dangerous dogs, it's not silly to us."

    (here comes her last ditch attempt to save a whopping $15) "Well, fine, I can just go somewhere where they don't require it!"

    Me: "Yes you can! In fact, I'd urge you to do so. Is there anything else I can help you with?"

    "*SIGH* No, that's all."

    :rofl1: Nice try.
     
  10. sassafras

    sassafras mushinois

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    Yea, we bend over backwards to accommodate people, but sometimes what they want is just not physically or temporally possible and they just can't seem to get out of some kind of mental feedback loop where it actually IS possible just because it's what they want.

    And I hate emotional blackmail so much, like the "Well, I guess I'll just have to go somewhere else that doesn't require the evaluation!" except we get the "well I guess I'll just have to put him to sleep/find him another home/let him be sick!" from time to time. I'm actually very spoiled where I work and we don't get as much of that kind of thing as other practices, but it happens.
     
  11. Sweet72947

    Sweet72947 Squishy face

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    Once a dog boarded who was full of mats all over his body, just clumps. The owner was called and I was told they refused to let us shave the dog because "it would look stupid." *blinks* and how do you think your dog looks covered in mats????

    There is also a german shepherd that boards from time to time who has serious issues. He likes a few people (and he is starting to like me), but if somebody approaches him on leash he will lunge at them with intent to bite. He actually has attacked one employee before, with his owner right there, and I was told his owner was LAUGHING. He thinks his dog's aggression is funny! And this is a 70lb dog that could do real damage to someone. The owner won't think its so funny if his dog attacks somebody's kid and he gets sued and his dog gets put down. Owners like this make me so angry.
     
  12. SpringerLover

    SpringerLover Active Member

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    Customer came in looking for Nutro, so I lead the customer to our limited supply of Nutro products... we don't have what she's looking for so she asks what we have that's comparable quality... ya know, organic.

    -.-

    So I showed her the Natural Planet Organics. And she bought that instead.
     
  13. RD

    RD Are you dead yet?

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    People who free feed their dogs and then complain that their dog isn't trainable and needs the choke chain or pinch collar or tssts. Because the dog does not value treats (these treats are almost always the dry, grain biscuit variety). Well just maybe if the dog was EVER hungry enough to care about dry biscuits, there would be some effort put forth in order to earn them. Good god. And if a trainer ever suggests that they STOP free feeding the dog, the people look at the trainer like they were just told to cut the dogs ear off and feed him that instead. Structured mealtimes are NOT
    CRUEL.
     
  14. Emily

    Emily Rollin' with my bitches

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    You've gotta love when people choose physical force over structure/management. :rolleyes:
     
  15. Kilter

    Kilter New Member

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    :hail:
     
  16. Kilter

    Kilter New Member

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    People who buy all organic, read the labels, and fuss over the human food, then buy beneful for their dog and complain about health issues.

    And more annoying, the retarded, greedy vets who confirm with them that beneful is a WONDERFUL HEALTHY choice while charging $300 a pop for health issues.

    To top it off, their vet told them their dog had a HEAT burn on his rear end, shaved him down and gave oily ointments to apply - this was in minus 30 weather to boot, and his hair was not burned off in whatever heat source issue burned his rear.... however I did ask and they did confirm he was matted badly in the rear area and they did not remove the mats but bathed him about a week before they noticed he was uncomfortable from the 'burn' and still to this day insist it was not a hot spot type rash from being matted and having shampoo likely left in the coat, but a freak 'he found something burning hot to sit on somehow' thing.

    Still free feeds beneful, dog still is not trained or under any sort of control and still has the tick shaped body (fat, round body, tiny head with no neck)....
     
  17. Emily

    Emily Rollin' with my bitches

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    Resurrecting this thread because I have a funny one. A lady calls me and asks if we gives flea baths. She doesn't want grooming (no nails, no ears, no anal glands) just a flea bath, and what will that cost. I tell her I'll have to check because we don't do many flea baths, although we do have the appropriate shampoo.

    This lady, very sweet and clearly older, keeps going on and on about how much she loves this dog and how pissed she is that it may have gotten fleas from the neighbor's dog. It goes ON and ON. I try to be pretty tolerant because god knows we all talk about our dogs enough. But it never ends, sometimes it comes back around to the fleas only to depart again. A regular client walks in to the lobby and I have to cringe apologetically and give her the "just a second, sorry!" finger.

    20 minutes later.... 20 MINUTES!!!! The old lady goes, "Well she on the Frontspot... Fronttick... what is it? Frontline. She's on that. Does that make any difference?"

    Me: *Smash face into desk*
     
  18. AdrianneIsabel

    AdrianneIsabel Glutton for Crazy

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    Awesome. LOL
     
  19. Tortilla

    Tortilla Blonde Raccoon

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    THIS. I honestly don't know what goes through peoples' minds.

    We had someone come in for an evaluation last week and the dog was CLEARLY very DA. When we said that there's no way the dog would be suitable for daycare the owners were legitimately FURIOUS. They stormed out cursing and the like .. yeah okay then.

    And people who use bark/other training collars on their dogs instead of actually taking the time to train them.
     
  20. PWCorgi

    PWCorgi Priscilla Winifred Corgi

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    Tonight we had been closed for about 5 minutes when a woman come to the door, started pounding on it and yelling "It's an emergency!" :rolleyes:

    So of course, because CUSTOMER IS ALWAYS RIGHT AND MOST IMPORTANT!, we let her in and she goes "It's a bully stick emergency!"

    OMG I wanted to punch her directly in the face.

    SERIOUSLY?! You couldn't wait a whole 12 hours to buy BULLY STICKS?! :wall:
     

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