Pet Industry Annoynces

Discussion in 'Dogs - General Dog Chat' started by SpringerLover, Sep 15, 2012.

  1. ~Tucker&Me~

    ~Tucker&Me~ and Spy.

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    That is so incredibly... Ugh.

    And then when it really is an emergency (because you know, someone forgot to plan to buy food until the last minute and the dog may go a night without a kibble dinner) the other people ruin it for them. Do you guys have to shut down tills? The reason I ask is because typically if someone comes more than a minute or two after we shut our doors they really are out of luck because we have shut the tills down and aren't able to start them up again.
     
  2. JustaLilBitaLuck

    JustaLilBitaLuck New Member

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    That's ridiculous. That's even worse than people who are "completely out of dog food" and now its my "fault that their dog is going to starve" because we're either closed or our of their food.

    Sorry, its not my fault that you waited until you scraped the bottom of the bag to realize that you needed to buy dog food.
     
  3. crazedACD

    crazedACD Active Member

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    "You don't carry Dog Chow/Pedigree?!??!?!"

    /facepalm...Every grocery store, walmart, petstore out there carries them both. Sorry we don't feel the need to do so as well.
     
  4. Fran101

    Fran101 Resident fainting goat

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    Don't use my dog lover personality as a weakness.

    "Could you do house sitting/dog sitting for Fido this weekend?"
    "It's very late notice.. all our walkers/employees are busy, it's a holiday weekend."
    "..but we need someone to stay with her. We are going to Florida."
    "I'm sorry we have nobody who is available .."

    "Fine. We will just leave her some food/water, she will be fine in the apartment alone for a few days"

    You and I both know you aren't leaving your dog alone in an apartment for the long weekend. Why make US feel bad because YOU didn't make a plan for your dog while you booked your trip?!

    and now on top of everything else.. I'm stopping in to food/walk/water ANOTHER dog this weekend (I'm already house sitting for a dog whose owners had the decency to book 5 weeks in advance)

    Ugh.
     
  5. Grab

    Grab Active Member

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    I know one person who calls one of her dogs her "human baby" and her other dogs her "fur babies"
     
  6. AdrianneIsabel

    AdrianneIsabel Glutton for Crazy

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  7. Sweet72947

    Sweet72947 Squishy face

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    I got another story, this one just recently happened. It was a Sunday. One of the kennel employees, who we shall call The Kid (because he's the youngest at 17) comes down and says he saw a woman tapping on the front door and waving at him. Being kennel staff, he was unsure what to do and walks away to find somebody to ask. It is around 8pm and on the weekends we close at 6pm. One of the receptionists is upstairs still finishing up stuff from the day, and he told The Kid to just ignore the lady since we were closed. Fast forward a half and hour, we're all standing in the kennel chatting for a few minutes, and we suddenly hear a woman's voice calling "Hellloooo? Hellooooooo?"

    We realize, that since the receptionist was still there, he hadn't locked the employee entrance in the back yet because he does that when he leaves, and this woman HAD WALKED RIGHT IN OUR BACK DOOR. The kennel manager went to talk to her and while he was trying to tell her we're closed, we're not authorized to do checkout procedures, nor have we had any training on how to perform said procedures (the woman wanted to pick up her dog from boarding), the woman kept going on about why can't she pick up her dog when we have her credit card info and address and she was under the impression we closed at 10 not 6 etc (we have always closed at 6pm on weekends and 10pm on weekdays. This has never changed.) The receptionist had to be located and he just checked her out and gave her the dog to make her go home. But seriously? What nerve of that lady to just waltz in our back door 2 1/2 hours after closing!

    Spoiled customers are a pet peeve of mine. Yes, provide good customer service, but do so without spoiling your clientele. You spoil your clientele, they will start believing they can get away with treating you however they want and doing whatever they want. Just like a dog without structure will go out of control, humans are just as easily corruptible.
     
  8. Kat09Tails

    Kat09Tails *Now with Snark*

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    Back when I worked at petco I had someone come in with a 3-4 month old chow mix and ask me if we took unwanted dogs. I said no but here's the number for the local rescue. Queue 15 minutes later the phone rings. "yeah so we really needed you guys to take that dog. We left him in your parking lot."

    I walk outside and there is a puppy tied to the curb with what looked like bailing twine. Seriously... people are douches.

    I wish I could say this was the only time something like this happened at work. Dumpster kittens, two ferrets in a cardboard box, and my personal favorite snake in a sock taped to the door.
     
  9. Fran101

    Fran101 Resident fainting goat

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    People with old string flexis.

    especially when they have knots in them from snapping. which they all do. or are about to.
    ENOUGH.
    ENOUGH.
    Buy a new frikin leash!
     
  10. AdrianneIsabel

    AdrianneIsabel Glutton for Crazy

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    I have one of those, I hate it but I'm being cheap. lol
     
  11. Fran101

    Fran101 Resident fainting goat

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    I should probably rephrase. I don't mind if people themselves use them.

    but do not insist your DOG WALKER has to use it. I get both a rope burn and a heart attack every time the dog runs.
    The button works..sometimes (/never)
    and I'm so scared the **** thing is going to snap!!
     
  12. PWCorgi

    PWCorgi Priscilla Winifred Corgi

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    :lol-sign: I am OBSESSED with my flexi. But I HATE other people that use them like dumb-dumb heads.

    If I have to take Froman for a walk on a leash we are both sadfaced.
     
  13. stafinois

    stafinois Professional Nerd

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    My current irritation is dominance theory and the adoration of a certain TV trainer. It's been an annoyance for a long time, but I've been butting heads with locals lately.

    I'm so glad I don't work professionally with dogs anymore.
     
  14. AdrianneIsabel

    AdrianneIsabel Glutton for Crazy

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    Ohhh we don't even allow them at my work. lol but I use mine on walks and hikes. :) I love my heavy duty one but I'm too stingy to replace the cheap one yet, those things are expensive!
     
  15. Barbara!

    Barbara! New Member

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    I had someone call once and it went like this:

    "I need to get Fluffy groomed."
    "Okay, have you been here before?"
    "No, but I have a question."
    "Yes ma'am?"
    "She is really like, acting like she's drunk and she won't move and she keeps throwing up and has diarrhea. She's not whining or anything, though. Can I still bring her in?"
    "Uh, ma'am, she sounds like she needs vet attention."
    "Oh, are you sure? She really needs a bath."


    I had to give the phone to my manager. I was not talking to that lady anymore.
     
  16. Kat09Tails

    Kat09Tails *Now with Snark*

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    It was absolutely astonishing to me the lengths people would go to - to get their dog groomed but not go to a vet. I had a dog once come in with a broken foot. I mean BROKEN-broken with a giant ball of inflammation to the point where one of the dogs toes was literally pointing at it's belly. Can't you just groom him?

    Or can't you just groom my spaniel while he has such a bad ear infection that green pus is draining from his eyes and he shrieks if you touch his head?

    Then there were some jobs where I had to go ... really? I had some guy bring me in a Newfie that looked like a mud cake buffalo after he swam through a swamp and rolled in a goat pen. I quoted him $150 to clean - detangle and brush out his dog. He got all upset and said - fine - I'll just take him to the shelter then. o_O
     
  17. Kilter

    Kilter New Member

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    When I was thinking of doing dogwalking, my first thought was to invest in a half dozen good kennel leads, just because people are like that. LOL Struggle to get their collars off then realize the dog can just move backwards and the thing falls off.
     
  18. JustaLilBitaLuck

    JustaLilBitaLuck New Member

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    I don't mind Flexis when they're used correctly. I'll walk Jack on a Flexi at the park because he can't be off-leash, but it gives him some run-around room. I always reel him back in if we see another dog/person.

    People will come into the store with their dogs at the end of Flexis - they're running around corners, rope-burning people, knocking over displays, etc.
     
  19. MandyPug

    MandyPug Sport Model Pug

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    I had a RESCUE bring their dogs in for an adoption day all on flexis. One was a puppy with the flexi wrapped purposely around his junk so if he pulled it tightened and hurt him and another was a DA pug mix that tried to eat some shelties that came in.

    I was not pleased.
     
  20. yoko

    yoko New Member

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    I misread that wrong a couple times... I thought the person had the flexi... And was like 'Well that's taking the, if your dog has an accident/gets into something hit yourself with the newspaper' thinking, pretty far.
     

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