It's a nice bit of extortion, though. Merchants HAVE to accept credit/debit cards now if they want to stay in business, and to do that, they HAVE to sign that they're essentially liable. The only way the CC company is protecting the card holder, in reality, is by holding a gun to the merchant's head.
Essentially, yeah. But it's the price of doing business. A lot of people wouldn't buy that $3,000.00 television if they didn't have a credit card to pay over time.
You can only take ID if you're doing an in person transaction. If it's a phone transaction, you're screwed, and that confirmation number only means there are funds available. It doesn't mean, at least in the case of Visa and MC, that the CC company assumes ANY responsibility for the validity.
I'll NEVER again accept a CC transaction by telephone. Ever.
And that's a smart idea. You never know who is calling in that order.
Amex does pursue SOME fraud, but they're so hard to deal with and charge the merchant two and three times - at least - the rates the other cards charge, so they aren't as readily accepted. We do take them at the furniture store, but only because Amex worked out a deal with the card processing company we go through to agree to the same rates as VISA and MC, and I still cringe every time (which is thankfully rarely) someone uses one. It takes three times as long for the money to be transferred to our account. Even longer than Discover.
From what I have heard, the most Amex will charge is 3%. I dont deal with merchants though. I heard Visa is up to 1.5%. I can tell you right now that I would def. spend more on my amex card with a $6,000.00 limit than I would on my Visa card though. Higher merchant fee, maybe, but that usually goes hand in hand with higher spending. And if you think about it, and break it down.. it's not terrible.
Say someone comes into your store and wants to buy something for $1,000.00. They use Visa, Visa gets 15 bucks. They use Amex, Amex gets 30 bucks. A lot of times though, the cardmember is more willing to spend more on Amex, so it's a difference of 30 bucks to get the $970.00 or nothing at all. Small price to pay. I do agree Amex doesn't make sense for small mom and pop stores though. No point there.
Question: was the merchant reimbursed for the amount that was withdrawn from the account, or was he still stuck with the bill?
That I do not know. BUT, in MOST fraud situations, the merchant could have been a little more careful to prevent it. This was back in 1999, where the guy verified the billing address (we had just moved and the ONLY person we had given my uncles house as our billing address was to the U-Haul company- that's how they caught the guy. It was an employee there.) But then had the laptops shipped to a COMPLETELY different address.
Nowadays- merchants won't ship to an address they can't verify with the CC company. We have the ability to add a temporary ship-to addres, where the cardmember has to call in, verify their password, or social, AND the 4 digit code thats on the card in order to change the address. makes it a lot harder to commit the kind of fraud this guy did.
Oh- also keep in mind- the fraudsters are getting smarter, they will have the item sent to the billing address, and then camp out on your street and wait for the package to arrive and steal it off your front step while you're at work.
Nice huh?