I had a Sony Vaio laptop... I bought it in July 2005. I had a 1 year warranty on it. Anyway, the "e" key just fell off one day... I sent it in to be serviced, and they had to replace the whole keyboard. Then the screen light burned out, and it had to be serviced again. Rylie chewed up the charger, and I plugged it back in and it fried the motherboard. It would've been $500+ to get it fixed, so we ended up getting an HP desktop which has been reliable so far (knock on wood!). I have the Sony Vaio sitting on my book shelf as a book end right now...