Mojozen, I think I have a line on another groomer.. someone who is supposedly very good with dogs.. we have decided to let Jamie's coat grow out as we both like him with longer hair, but he needs to be bathed elsewhere as his hair was clogging our drain, so I'm going to check out this new groomer when he needs a bath next..
bubbatd regarding his eyes being kinder, this morning when I was making husband's breakfast Jamie came into the kitchen and lay down in front of me and looked at me as if to say "can I have a pat?" his expression was definitely different.. I don't have a current pic since the one at the bottom, but here are a couple earlier taken that show his moods:
this one says "get this over with and stop bugging me."
this one is "I hate this dumb hairband and I am sooo embarrassed"