So today I bring Chessie my cat in for his vaccines and a pre surgical exam since he needs to be neutered. When I get there they tell me that if I want they could neuter him today. So I decide to do so. Well since I fed him they told me they would have to do him last. The nurse tells me he should be done between 5:30-6 but they would call me.
Now I'm new to this vet but like all the other vets I've been to I take their word that they are going to call me. Normally I'm a huge worry wort and two seconds after the clock strikes 5:30 I would have been calling them asking if he was done. But I don't I'm trying to not be a pain since normally when I call at other offices I get this, "No so and so is not done yet don't worry we will call you when so and so is." with a bit of attitude thrown in. Well 6 goes by and I decide to check their hours and I notice they close at 6. Ah I'll give it until 6:30 maybe they're running behind since they told me they were short staffed and they need to monitor him a little after he's done anyway. Well at 6:30 I call and I of course get the answering machine and then I start getting worried.
Finally at 7pm they call my house phone when they were only suppose to call that number if an emergency popped up since they had my cell number as the main number to tell me I was suppose to pick him up at 5:30. Tell them that I was told I would get a call, explain how all the other vets I've been to operate and they tell me they were never told to call me. But they ever so politely tell me I can pick him up tomorrow since now they are leaving. Ummm... hello? Why do you sit around for another hour after closing time and call me as you are leaving??? And I work tomorrow and have to hope I get out before six. And my poor cat has to spend the night there with a bunch of barking dogs.
I feel stupid.
Now I'm new to this vet but like all the other vets I've been to I take their word that they are going to call me. Normally I'm a huge worry wort and two seconds after the clock strikes 5:30 I would have been calling them asking if he was done. But I don't I'm trying to not be a pain since normally when I call at other offices I get this, "No so and so is not done yet don't worry we will call you when so and so is." with a bit of attitude thrown in. Well 6 goes by and I decide to check their hours and I notice they close at 6. Ah I'll give it until 6:30 maybe they're running behind since they told me they were short staffed and they need to monitor him a little after he's done anyway. Well at 6:30 I call and I of course get the answering machine and then I start getting worried.
Finally at 7pm they call my house phone when they were only suppose to call that number if an emergency popped up since they had my cell number as the main number to tell me I was suppose to pick him up at 5:30. Tell them that I was told I would get a call, explain how all the other vets I've been to operate and they tell me they were never told to call me. But they ever so politely tell me I can pick him up tomorrow since now they are leaving. Ummm... hello? Why do you sit around for another hour after closing time and call me as you are leaving??? And I work tomorrow and have to hope I get out before six. And my poor cat has to spend the night there with a bunch of barking dogs.
I feel stupid.
