It was like April last year.. We got a new bag of the whitefish, it said that the new formula was richer and to treat it like a kibble switch, problem was we were out of kibble, we thought we had bought the same. Little booklet said more dogs preferred the new formula, etc..
It was months before that bag was gone, and we got endless cow plops till it was..
They had screwed up the insoluble fiber ratio they told me when I b****** at woofstock to the OMH booth, and it was 'fine now' I said that was nice, but my dog and I had near three months of misery, we'd wouldn't be going back.