Dear *******:
Only the Pacific Stream with the best before date of 01 July 2010 was pulled from retailers. The moisture was very low on this batch and we have received reports of feed refusal. The decision was made to pull it from retailers to avoid more customers having trouble with feed refusal. One or two people called about digestive upset so there was a concern that possibly another protein source was introduced into the food. There is not anything poisonous or toxic in the food. It will not hurt your dogs. I have spoken with many people who are feeding this batch without any issues at all.
If you would like to mail in for a refund, send the production code and best before date from the back of the bag to: Taste of the Wild, Attn: Refunds, P.O. Box 156, Meta MO 65058. If you still have your receipt, include a copy of that. If not, please include the UPC, the name of the store where you bought the food and the price you paid.
Please do not be concerned, there is nothing about the food that will hurt your dogs.
Sincerely,
Dr. Brookshire