I actually save money by ordering from petfooddirect. I'm in their 1 day shipping zone, so the cost of shipping isn't that bad. Additionally the food is cheaper than it is for me locally & I don't have to pay tax. They usually have at least 20 off, sometimes 22%. I have found that, in general, food ships within 5 days. If you order other items, say vitamins or toys w/ the food, it takes longer. I have been using them for at least a year and have been very happy with them.