something has really been bothering me, and I'm looking for your experiences. I got the phone call about him at 3 pm when I was at work. I initially told my mother that I'd leave instantly and come home. Of course, 2 seconds after hanging up, I realized I was the *only* person in the lab, had samples in process, and that shutting down the lab so you can leave it without anyone there safely takes about 5 minutes. So, probably close to 10 minutes before I could leave, 15 minutes drive home...I called her back and said "just take him to the vet." As soon as I got to the car, I called my vet, said "I am not at home, but my mother just called. My dog is extremely ill, vomiting, and can't walk. She's on her way in with him, and I'm meeting her there." The response? "Well, the first appointment we have is 3:45." I was silent for probably 20 seconds. I then asked if we had to take him to the emergency clinic, and she said they didn't really open until 5 pm, but there is staff there 24 hours and she didn't *think* they would turn us away. The e-vet is probably 15 minutes further away than my regular vet. I couldn't even get my mother on the phone again, as she had already left the house. So, I went right to the regular vet. My mother was there with him in an exam room. Gusto was clearly in distress, couldn't hold himself up on his hind legs, tongue out of his mouth (mouth closed, not panting), drooling, and panicked (probably from the lack of vision, which we didn't realize at that point). I was and still am appalled that they made us wait as long as they did. I could understand if they had said "there is another emergency here, we will get someone in there as soon as possible" or "the vets are all in surgery, they need to finish up before they can leave". But they just said "the appointments are booked back to back". We were there for over 20 minutes before anyone looked at him. Is this typical? I know if I was there for a non-emergency appointment, and the vet said "we've had an emergency come in, can we reschedule or can you wait 15 minutes?" I wouldn't hesitate to say yes, and I'd think that was how things are normally done. I'm at the point where I'm ready to find a new vet and to tell my vet now why, but if it is typical for a non-emergency vet to not rush care to an acutely ill regular patient...well, then I suppose it is typical. I know some people here work in vet's offices - how have you seen such situations handled? If you've brought your own dog in for emergencies, were they seen right away?