Exactly Zoom. We do use cage dryers, but, we have have a huge floor dryer that only blows cool air and we only put a dog in an open cage when under the dryer...never ever a crate.
In my area a dog breeder killed 2 of his cocker spaniels under a cage dryer. This breeder is very highly respected and his cocker spaniels are well looked after. I don't think people understand that a mistake like this can happen to a good person. He never intended on killing his own valuable show dogs...but, he did...it was a mistake. And there have been a couple of incidents of groomers in our area killing dogs under cage dryers....one groomer went for lunch and left a dog unattended under a cage dryer!
The cage dryers that run warm can be very dangerous...
We also have a few groomers in our area that are really rough with dogs. We have one dog that comes in to us as the last groomer put its head under water to try to calm the dog down...it was a young dog and very hyper. The dog now has nuerlogical damage and suffered many problems after this incident. The groomer even told the owner what they had done and justified it as "tough love"
You would never think this girl would do something like this...really sweet girl who loves animals and volunteers her spare time to the local rescue center.
There is another groomer (we can't prove it) but, he is known to be very rough with dogs and uses shoe strings instead of muzzles on all dogs that come in. He has been seen by some temp hires throwing dogs across the room, hanging them, punching them...etc.
Some gromers can make mistakes, then there are other groomers who are cruel and only in it for the money. the dog doesnt cooperate, they "make" the dog cooperate. If I didn't groom my own dogs I would do major research on a groomer before leaving my dogs.
So, I don't think a groomer should have charges pressed against them for a mistake. Mistakes happen, they shouldn't and with education they shouldn't happen....but, for groomers who are deliberately cruel to dog, I think they most certainly should have charges pressed.