When someone calls you about a puppy please EDUCATE. If they come across as raw novices please take the time with them. Dont let the first question you ask the potential buyer be Do you have any idea how much a puppy of ours costs? The reason I say this is because I contacted the first ethical breeder I had ever talked to. Before I got Emma. They turned me off with that and I went to a pet store and almost bred her at 1yr old. I have met good breeders since. But please dont turn a novice away