to defend himself, the vet basically said that hes really sorry this happened and if it were HIM that had seen the dog, he would have been able to catch it ( i go to a vet hospital, theres 4 different vets, and although i DO request HIM every time, it never seems to happen that way and i get bumped to someone else) I think i found the vet im going to tho, i emailed my prof. from vet asst classes and asked if she was accepting new patients ( she has a really small clinic so they dont just take anyone and everyone who calls) and she asked why and i told her the whole story and she said that she would let her secretary know that i am to be accepted. so, good. shes not only a teacher, but she runs the emergency vet on saturday and sunday, and the other vet that works at her office runs it the rest of the week. so i think i trust her. if shes good enough to be an ER vet, im sure every day little things shell be able to get it figured out faster that dumb-a$$ at the other vet, another good thing, the other vet that works with her, his "specialty" animal is siamese cats, which i have 2 (kittens) so i think this is gonna be a pretty good fit