I love our vet. The whole practice is awesome, but there are two doctors in particular that I usually request to see. One of them we joke is Morgan's "other mom". LOL! (She's the one he stayed with for a week after his blockage surgery a few years ago, so they had some good time to bond.) They also know how to handle my evil genius cats, who yell and scream and throw tantrums, but everybody there knows they are all bark (meow?) and no bite. Ticheli is actually the unofficially designated "training cat" for the new techs that haven't learned how to deal with an "angry" cat. (He sounds angry, but doesn't DO angry. :rofl1 Anyways, if ever we are there for something other than a regular checkup, the vet we see always calls us a few days later to check in. Even if we end up at the late night e-vet, once the records are sent back one of the vets at our practice will call to follow up and make sure everything is okay. They do have Hill's food products all over the place, but they've never pushed it on us. When I told them I was feeding grain-free kibble I was honestly praised for it. I doubt I would have any issue if I decided to try raw. Oh, and they also had a flyer with a bunch of awesome advice for acclimating pets to a new baby! I was pretty impressed when they gave that to me last year!