The salon I work at doesn't have a receptionist... We're all going bonkers over it. We spend half of our time answering phones and checking in clients, which is time we could be spending grooming dogs like we're supposed to be. I LOVE the owner, but she doesn't work in the salon (lives 5 hours away) and just doesn't understand. So, I'd like to get your answers to this and print them out to show her... I'll be printing it Monday night to send to her. EVERYONE who sees this, PLEASE take a second to answer, even if its just a simple yes or no, but feel free to go into detail if you have the time!!! If you walked into a grooming salon and saw groomers on the phone while grooming dogs, would you feel it was a good place to have your dog groomed? Would you make an appointment? Would you, if you already had the appointment, still leave your dog there, with groomers who are clearly stressed trying to answer phones, do intakes and check outs, AND groom their dogs? Do you feel its OK for her to take part of our commission to pay a receptionist? Thanks guys!!!