The last post made me LOL. My suggestions for shipping pups is tracking. I track my pups from every connection. I try to book no connection.. They sometimes lose the paper work and they need someone to know in the connection or arriving airport to look for a animal. When you make the booking get the tel# for cargo in each stop. The only exception in Deltas case was Atlanta u dont get anyone direct there. I never ship in hot weather cause simply my breed can survive the coldest temps. The hot ones are not worth the risk for any dog let alone a coated breed. I still freeze cups of water for them to lick. I sent a bottled water, a slip lead and food for their trip. I feed raw before they leave so they have less poops that are dry. Train the pup in the crate before shipping it will smell like them and it will feel better. I dont sell pups till 9 weeks sometimes 10 wks as a general rule and they are too big to fly. I did it once as carryon and bribed that pup with treats . He just barely fit.. So I took him out and he slept on my chest and we both feel off and some stupid fligth attendant freaked out on us. I have had a few instances I needed to complain but only one pup that was shocked for a while. Hope this helps. But I do appreciate the post makes me worry more and I cant stop shipping. We drive and meet people but most homes are on the other coast. I remember I got a call from a Shiloh Breeder when a Movie star bougth her dog and wanted her to delivery all expenses paid for a Weekend in Hollywood. She was afraid of flying before 9-11 imagine after she was like I wont deliver for a president let alone Ben Afflick. He later sent his assitant on his Pvt plane to get the dog and that is how the dog was returned years later.