EUREKA! I found it! Feel so obtuse for not thinking of it sooner! When Shiva starts to jump up on me and I don't want her to, I've been putting my hand on top of her head. Stops her cold! Then I can tell her she's a good girl and do what she really wants me to do - pet her! 'Course sometimes I still let her up - just can't resist those Fila hugs . . .