I know there are a decent amount of us here on this forum, and I thought this would be a good place to swap tips and tricks of the trade. Whether it is a policy your current place has or one you WISH they had, let's hear it. I am currently the general manager/trainer at a dog boarding/daycare/grooming and training facility. We are expanding right now and will be offering a play and train, board and train and classes come December. I think we have a pretty solid training curriculum to work with, but I am always open to hearing what other people offer, too.