Does your vet do confirmation calls?

Discussion in 'Dogs - General Dog Chat' started by xpaeanx, Oct 5, 2009.

  1. mrose_s

    mrose_s BusterLove

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    Our vets never have, maybe they should have. mum used to fogret nearly every one of Sohie's appointments lol. And sometimes she wouldn't tell other family members when she'd booked her in so we couldn't remind her either.
     
  2. elegy

    elegy overdogged

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    i've worked for three vet clinics and all of them have only called to confirm surgeries.

    we actually don't have too many "i forgot" no-shows.
     
  3. Brattina88

    Brattina88 Active Member

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    nope, neither do my doctors.
     
  4. Tankstar

    Tankstar ~Lisa~

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    My vets all do. call and confim everything. heck they even called my house, and when I wasnt home my work to let me know Blazes heart worm meds were in. lucky my work is part of the vets and is connected lol
     
  5. bubbatd

    bubbatd Moderator

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    Some do , some don"t .... always put it on my calendar .
     
  6. Labyrinth

    Labyrinth New Member

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    My vet sends me a postcard if someone is due for a shot, but I don't get reminder calls for appointments.
     
  7. tessa_s212

    tessa_s212 Guest

    I work for a vet. We do NOT call to confirm. I'm not sure where or when we'd find the time. IMO, that is your responsibility to remember.
     
  8. PoodleMommy

    PoodleMommy Yorkie Love

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    If you dont feel they are the vet for you, I wouldnt give it another thought.

    Honestly, I have left vets, groomers, hairstylists, etc for much much less... things other people dont agree with or laugh at, or think I am generally just a little nuts... but sometimes you just get that "feeling" and the best thing you can do is follow it!

    Good Luck finding a vet you like... I am currently on that mission too.
     
  9. Dekka

    Dekka Just try me..

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    Obviously some vets offices do have the time, mine also call for follow ups (as in how is Solo feeling today). I love my vets not only cause they are great people (all the people in the office are fantastic), reasonably priced, they also really really care about their clients. They go that extra mile, and I really appreciate it.

    Yes it might be my responsibility to remember, but I love it when they call to remind me of an upcoming booked appt.
     
  10. Lolas Dad

    Lolas Dad New Member

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    Our vet does. In addition to the confirmation call they have a system that generates an email to remind you of when to give the dewormer meds. Thay also have a website that you can log into to see your animal's medical records along with ordering heartworm meds and flea control.
     
  11. xpaeanx

    xpaeanx Active Member

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    This is pretty much how I feel. And when I asked if they could add me to the surgery call list bc I know I will somehow forget, they said no.

    Also IMO when I'm paying for their services, I feel that should include a reminder.... ESPECIALLY if I explicity request one.
     
  12. Baxter'smybaby

    Baxter'smybaby swimming upstream

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    my vet office does not make confirmation calls.
     
  13. sammgirl

    sammgirl ACoops favorite

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    Our vet calls to confirm...sometimes multiple times.

    They are a large hospital...I do not think they are large enough to have an emergency vet though...

    They are also a boarding facility, so perhaps that is why they call to confirm.
     
  14. JessLough

    JessLough Love My Mutt

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    My vet calls to confirm. They also mail us letters when the pets are do for something (shots, check-ups, etc..) Heck, I even got a letter when Rosey turned 8 or 9 saying that she is now considered a senior, and what new tests they suggest to make sure she is healthy -- and stays that way. They also call to ask how the pet is doing after a few days, either if the pet went in for an illness or if they got vaccines. They want to make sure that you're dog is fine. After an animal goes through surgery or if there was a major problem with the pet, they call in a couple days to go over everything they told you and make sure you remember to be giving any meds. They know how many meds they gave you, and if the pet needs a refill, they call to remind you to get it refilled. Honestly, they call about every little detail, which I love. They go that extra mile to make sure that they're clients are happy and healthy or getting healthy, and that means a lot to me. It just really shows that they care.
     
  15. Fran101

    Fran101 Resident fainting goat

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    My vet calls to confirm the day before.

    we also get those things in the mail "Kenya is due for her Rabies shot" kind of thing
     
  16. Southpaw

    Southpaw orange iguanas.

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    My vet doesn't call.

    We get reminder cards mailed to us though and I noticed that when my cat, Jinx, turned 7 years old, the cards had added to them "all pets over the age of 7 get tested for glaucoma and an EKG blah blah."

    I don't mind that they don't call though. Vet appointments seem to be the one thing that I'm very aware of. For things that I don't think I'll remember though, not only do I write it on a calendar but I also put an alarm for it in my phone and add a sticky note on my computer. The clinic I go to though doesn't have many employees (I think at any given time, there's just the 1 vet and 2, MAYBE 3, techs there) so I'd imagine they're too busy doing other things to give everyone a call.
     
  17. Gramps Fish

    Gramps Fish New Member

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    My vet, like my doctor and dentist, makes reminder calls. In my case, the calls really aren't necessary, as I have several calendars on my fridge. I do, however, appreciate the the calls - especially if they're going to charge for a missed appointment.

    I am a bit surprised that there isn't a service for vets, doctors, dentists, auto shops, etc. to use that would all allow them to upload a file of names, phone numbers, and appointment times, and then have a computerized system automatically call and read a reminder message. My library does something like that when a book I've reserved is ready to be picked up, and UPS does something like that the day before they're going to deliver a C.O.D. shipment.

    [​IMG]
     
  18. Whisper

    Whisper Kaleidoscopic Eye

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    Yes. They also follow up and ask how my dogs are doing and send the little "due for shots" cards. I absolutely love my vet.
     

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