Just an update on my order.
I received no response, so last night I filed a dispute with PayPal. I got an email from her within 10 minutes (although I think it may have been automated). This morning I woke up to an email from her stating that she was refunding my money. So, in a month she hadn't even started my order...
Back to the drawing board to find PJ's for a dog with 2" legs...