I was asking one of my clients when they were getting their dog spayed. She comes in for boarding and is well over 1 year of age, I of course am concerned why she is putting the operation off. The owner told me this...."We are not going to spay her as she is so dog aggressive we have no fear of her letting another dog near her!"
I was shocked that someone would actually think like this. This person owns horses and has even taken higher riding courses. Knowing she is a knowledgeable horse owner I assumed she was a knowledgeable dog owner. Any way, I kinda blurted out..."what planet did you come from?". Not good customer service, but, I was shocked. I then asked her if she had a cranky mare would it never allow a stallion to breed her??? she laughed and said, OK I see your point. It ended on an upbeat note, but, I really shouldn't have blurted out such a comment to a good client and acquaintance. I guess I was just shocked, I would have expected this only from a novice owner.
I was shocked that someone would actually think like this. This person owns horses and has even taken higher riding courses. Knowing she is a knowledgeable horse owner I assumed she was a knowledgeable dog owner. Any way, I kinda blurted out..."what planet did you come from?". Not good customer service, but, I was shocked. I then asked her if she had a cranky mare would it never allow a stallion to breed her??? she laughed and said, OK I see your point. It ended on an upbeat note, but, I really shouldn't have blurted out such a comment to a good client and acquaintance. I guess I was just shocked, I would have expected this only from a novice owner.